Help



Account Settings
To change / edit / update any of the following:
Address
Password
Email
Or
Add new address

Please go to "My Account" tab on the header bar to create the changes (make sure you are logged in)

For New Account
Please register a new account via the 'Register' tab. All NHS accounts will be verified and linked to the appropriate trust account.


Searching
Quick searches with ISBN can be carried out:
In the search field in header bar
Or
Entering the ISBN in the ISBN field in the Advanced Search tab

Multiple ISBN Search
Can be carried out using the 'Bulk Import' feature
ISBNs can be entered in the box or an excel file can be uploaded

Keyword Search
Titles can be searched using any of the fields in the keyword search tab


Ordering
Once the books have been selected there are two options available:

Add to Basket
Add to Wish List

View the Basket by clicking the 'My Basket/Wish List' tab and follow the instructions to the checkout
An Order Reference field is available to enter any order referenced required before completing the order.

View the Wish List by clicking the 'My Basket/Wish List' tab:
To start a new wish list - name the wish list and Save followed by Update Wish List
To add to an existing Wish List - Scroll to the appropriate Wish List and Save followed by Update Wish List


Order Management
All orders placed by whatever means will be available to view by clicking the 'My Orders' tab
This will display:
Outstanding orders
Completed Orders
Invoices


Payments
For Account Customers

The invoice will accompany the books and a copy sent to the finance department.