Lesson 1: Getting Started 1 Lesson Skill Matrix 1 Key Terms 1 Getting Started with Windows Vista 2 Starting the Computer 2 Logging On 3 Using the Mouse to Identify Desktop Items 6 Using the Start Menu 7 Opening and Closing the Start Menu 7 Identifying Items on the Start Menu 8 Using a Folder Window 11 Opening and Closing a Folder Window 11 Selecting Items in a Folder 13 Minimizing, Maximizing and Restoring a Window 15 Moving a Window 18 Resizing, and Scrolling a Window 18 Accessing Help and Support 21 Shutting Down Windows Vista 23 Locking the Computer 23 Logging Off 24 Entering Sleep Mode 24 Turning Off Your Computer 25 Summary Skill Matrix 25 Assessment 26 Knowledge Assessment 26 Competency Assessment 26 Proficiency Assessment 28 Mastery Assessment 29 Internet Ready 29 Lesson 2: Working with Files and Folders 30 Lesson Skill Matrix 30 Key Terms 30 Creating and Renaming a Folder 31 Working with Files 33 Creating and Naming a File 33 Opening and Closing a File 34 Entering and Editing Text in a File 36 Saving a File 38 Saving a File with a Different Name 39 Printing a File 41 Using Undo and Redo 41 Capturing a Screen Image 42 Deleting Files and Folders 45 Using the Recycle Bin 46 Summary Skill Matrix 47 Assessments 47 Knowledge Assessment 47 Competency Assessment 48 Proficiency Assessment 50 Mastery Assessment 51 Internet Ready 52 Lesson 3: Organizing Files and Folders 53 Lesson Skill Matrix 53 Key Terms 53 Navigating Through Windows 54 Browsing Through Recently Opened Windows 54 Using the Navigation Pane 55 Using the Address Bar 57 Using Multiple Windows 59 Opening and Arranging Multiple Windows 59 Changing the Active Window 62 Moving Files and Folders 63 Copying Files and Folders 64 Copying to a Different Folder 65 Copying to a Storage Device 67 Using File Properties 68 Removing File Properties 68 Adding and Editing File Properties 70 Setting File and Folder Attributes 71 Summary Skill Matrix 73 Assessment 73 Knowledge Assessment 73 Competency Assessment 75 Proficiency Assessment 76 Mastery Assessment 78 Internet Ready 79 Workplace Ready 80 Circling Back 81 Lesson 4: Customizing Windows Explorer 85 Lesson Skill Matrix 85 Key Terms 85 Changing the File List View 86 Changing the Icon Size 86 Displaying or Hiding Details 88 Sorting by Details 91 Grouping by Details 92 Stacking by Details 94 Changing a Folder Window Layout 96 Managing Folder Options 98 Setting General Folder Options 98 Setting Advanced Folder Options 100 Adding and Removing Favorite Links 102 Summary Skill Matrix 103 Assessment 104 Knowledge Assessment 104 Competency Assessment 104 Proficiency Assessment 106 Mastery Assessment 108 Internet Ready 109 Lesson 5: Working with Multimedia Files 110 Lesson Skill Matrix 110 Key Terms 110 Previewing Media Files 111 Previewing Picture Files 111 Previewing Audio and Video Files 113 Customizing Folders for Specific File Types 116 Managing Multimedia Files 119 Importing Pictures 119 Printing a Picture 121 Burning Files to a CD or DVD 122 Summary Skill Matrix 124 Assessment 125 Knowledge Assessment 125 Competency Assessment 126 Proficiency Assessment 127 Mastery Assessment 129 Internet Ready 130 Lesson 6: Searching for Files and Folders 131 Lesson Skill Matrix 131 Key Terms 131 Using a Search Box 131 Searching from the Start Menu 131 Searching in a Folder 135 Using a Search Folder 137 Conducting an Advanced Search 140 Reusing a Search 142 Using Search Tools 144 Setting Search Options 144 Customizing the Index 145 Summary Skill Matrix 146 Assessment 147 Knowledge Assessment 147 Competency Assessment 147 Proficiency Assessment 149 Mastery Assessment 150 Internet Ready 151 Lesson 7: Personalizing the Windows Vista Workspace 152 Lesson Skill Matrix 152 Key Terms 153 Customizing the Start Menu 153 Selecting Start Menu Settings 153 Pinning, Unpinning, and Removing Start Menu Items 157 Managing the Taskbar 158 Moving and Sizing the Taskbar 158 Hiding the Taskbar 161 Displaying and Hiding the Quick Launch Toolbar 162 Adding a Toolbar to the Taskbar 163 Customizing the Notification Area 165 Working with Shortcuts 166 Creating a Shortcut on the Desktop 166 Creating a Shortcut on the Quick Launch Toolbar 167 Adding a Folder Shortcut to the Start Menu 168 Configuring a Program to Start Automatically 169 Managing the Windows Sidebar 171 Hiding and Displaying the Sidebar 171 Configuring the Sidebar 171 Adding Gadgets to the Sidebar 173 Customizing the Desktop 175 Selecting a Desktop Background 175 Customizing Windows Colors 177 Adjusting Display Settings 178 Selecting a Screen Saver 179 Controlling Desktop Icons 181 Summary Skill Matrix 182 Assessment 183 Knowledge Assessment 183 Competency Assessment 184 Proficiency Assessment 186 Mastery Assessment 187 Internet Ready 188 Workplace Ready 189 Lesson 8: Getting Help and Support 190 Lesson Skill Matrix 190 Key Terms 190 Locating a Help Topic 191 Using Windows Help and Support’s Table of Contents 191 Searching for a Help Topic 194 Including Windows Online Help in a Search 197 Printing a Help Topic 199 Getting Help Online 200 Using Windows Online Help and How to Web Site 200 Searching the Microsoft Knowledge Base 202 Using Windows Remote Assistance 205 Enabling Windows Remote Assistance 205 Requesting Remote Assistance 207 Summary Skill Matrix 211 Assessment 211 Knowledge Assessment 211 Competency Assessment 213 Proficiency Assessment 214 Mastery Assessment 216 Internet Ready 217 Circling Back 218 Lesson 9: Managing System Resources 224 Lesson Skill Matrix 224 Key Terms 225 Locating System Information 225 Viewing Basic System Information 226 Determining Resource Usage 228 Using Windows ReadyBoost 229 Managing Power Options 230 Selecting a Power Plan 231 Customizing a Power Plan 232 Changing the Power Button Settings 234 Managing Devices and Drivers 236 Displaying Installed Devices 236 Disabling and Enabling a Device 238 Working with Drivers 239 Safely Removing Hardware 242 Installing a Local Printer 243 Installing a USB Local Printer 243 Installing a Non-USB Local Printer 244 Managing Installed Printers 245 Setting the Default Printer 245 Determining Printer Status 246 Managing the Print Queue 247 Managing Disks 249 Determining Free Disk Space 250 Viewing Partitions 251 Checking a Disk for Problems 252 Defragmenting a Hard Disk 253 Summary Skill Matrix 254 Assessment 255 Knowledge Assessment 255 Competency Assessment 257 Proficiency Assessment 258 Mastery Assessment 260 Internet Ready 261 Lesson 10: Managing Software 262 Lesson Skill Matrix 262 Key Terms 263 Installing Software 263 Installing a Program 264 Changing or Repairing a Program 267 Uninstalling a Program 269 Configuring an Older Program to Run Under Windows Vista 270 Shutting Down an Unresponsive Program 272 Using System Restore 274 Creating a Restore Point 275 Using a Restore Point 276 Backing Up and Restoring Data 279 Scheduling a Backup 279 Backing Up Data 281 Restoring Files and Folders from a Backup 283 Restoring a Previous Version of a File 284 Workplace Ready 286 Summary Skill Matrix 287 Assessment 287 Knowledge Assessment 287 Competency Assessment 288 Proficiency Assessment 290 Mastery Assessment 291 Internet Ready 292 Lesson 11: Monitoring the Windows Vista Environment 293 Lesson Skill Matrix 293 Key Terms 294 Setting Up a User Account 294 Creating a Password-Protected User Account 295 Workplace Ready 298 Creating a Password Reset Disk 298 Customizing a User Account 299 Creating a New Account Using Microsoft Management Console 301 Disabling a User Account 303 Managing Windows Firewall 304 Viewing Windows Firewall Status 304 Setting Windows Firewall Exceptions 306 Monitoring Your System for Malicious Software 307 Viewing the Status of Antispyware and Antivirus Programs 308 Updating and Scanning with Windows Defender 309 Using Real-Time Protection 311 Using Software Explorer 314 Using Windows Update 316 Customizing Automatic Update Settings 316 Manually Updating Windows Vista and Viewing Installed Updates 318 Troubleshooting Startup Problems 320 Using Advanced Startup Options 321 Repairing the Windows Vista Installation 324 Summary Skill Matrix 325 Assessment 325 Knowledge Assessment 325 Competency Assessment 327 Proficiency Assessment 329 Mastery Assessment 330 Internet Ready 331 Circling Back 332 Lesson 12: Managing Windows Internet Explorer 336 Lesson Skill Matrix 336 Key Terms 336 Setting Windows Internet Explorer Security Levels 337 Setting Windows Internet Explorer Privacy Levels 340 Managing Cookies 340 Using Windows Internet Explorer’s Pop-Up Blocker 343 Using Windows Internet Explorer’s Phishing Filter 344 Selecting Temporary Internet Files and History Settings 347 Using Windows Internet Explorer 348 Downloading a Sidebar Gadget 351 Summary Skill Matrix 353 Assessment 354 Knowledge Assessment 354 Competency Assessment 356 Proficiency Assessment 357 Mastery Assessment 358 Internet Ready 359 Lesson 13: Managing Network Connections 360 Lesson Skill Matrix 360 Key Terms 360 Connecting to a Network 361 Troubleshooting a Network Connections 363 Locating Your Computer’s IP Address 364 Using the Ping Command 365 Disabling and Enabling a Network Connection 367 Connecting to a Workplace Network from a Remote Location 368 Using Remote Desktop Connection 370 Enabling Remote Desktop Connection on Your Computer 370 Authorizing Remote Desktop Users 371 Connecting to a Remote Computer 372 Summary Skill Matrix 374 Assessment 375 Knowledge Assessment 375 Competency Assessment 376 Proficiency Assessment 377 Mastery Assessment 379 Internet Ready 380 Lesson 14: Collaborating with Others 381 Lesson Skill Matrix 381 Key Terms 382 Sharing Files and Folders 382 Using the Public Folder 383 Sharing a Folder with Selected Users 385 Configuring NTFS Permissions 388 Sharing Resources on a Network 391 Enabling File and Printer Sharing on a Network 392 Customizing a Printer Share 394 Browsing Your Network 395 Mapping a Network Drive 397 Using a Network Printer 398 Using Network Files Offline 400 Enabling Offline Files 401 Making Files and Folders Available Offline 402 Synchronizing Offline Files and Folders Manually 404 Resolving Synchronization Conflicts 405 Making a Web Page Available Offline 407 Using Windows Meeting Space 408 Starting a Meeting 408 Joining a Meeting 410 Signing in to People Near Me 412 Workplace Ready 413 Summary Skill Matrix 414 Assessment 414 Knowledge Assessment 414 Competency Assessment 416 Proficiency Assessment 418 Mastery Assessment 421 Internet Ready 423 Lesson 15: Customizing Your Computing Environment 424 Lesson Skill Matrix 424 Key Terms 424 Changing the Sound Settings 425 Setting the Volume 425 Changing the Sound Scheme 426 Customizing the Mouse 428 Customizing the Mouse Buttons 428 Customizing the Mouse Pointers 430 Using Multiple Monitors 432 Connecting a Second Monitor 432 Configuring Secondary Monitors 434 Using a Computer to Present Information 435 Preparing a Computer for a Presentation 435 Connecting to a Network Projector 437 Summary Skill Matrix 439 Assessment 439 Knowledge Assessment 439 Competency Assessment 440 Proficiency Assessment 443 Mastery Assessment 444 Internet Ready 445 Circling Back 446 Appendix A 457 Appendix B 461 Glossary 462 Index 467

• Windows Vista

• Professional & Vocational

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