Table of Contents Introduction Current trends in Safety Performance Measurement Managing Safety Performance Summary Chapter Questions 2. Defining the Leadership Structure Leadership Accountability Collaborative Process Organization Mission Statement Resources and Documentation Summary Chapter Questions 3. Safety Goals, Performance Objectives, and Benchmarking Establishing Effective Goals Establishing Effective Safety Performance Objectives Safety Performance Objectives Management by Objectives The Balanced Scorecard Approach Examples of Goals and Objective Benchmarking Defining Safety Benchmarks Benchmarking Pitfalls Summary Chapter Questions 4. Defining Key Performance Indicators and Safety Metrics Defining Organizational Processes Measurement Safety Key Performance Indicators (KPIs) Tying KPIs to Goals and Objectives Using Root Cause Analysis to Identify KPIs Benefits and Shortcomings of KPIs Safety Metrics Linking Safety Metrics to Performance Indicators Summary Chapter Questions 5. The Focus on Leading Indicators Leading Indicators and Safety Performance Relationships between Leading Indicators and Safety Performance Developing Leading Indicators Summary Chapter Questions 6. Employee Accident and Injury Performance Measures Employee Accident and Injury Leading Indicator Performance Indicators Employee Accident and Injury Leading Indicator Performance Metrics Employee Accident and Injury Trailing Performance Indicators Employee Accident and Injury Trailing Performance Metrics OSHA-Based Incidence Rates Bureau of Labor Statistics’ Occupational Safety and Health Statistics Workers’ Compensation Trailing Indicator Metrics Workers’ Compensation Disability Loss Metrics Summary Chapter Questions 7. Liability Safety Metrics Common Forms of Liability Leading Liability Indicators Leading Liability Indicator Metrics Lagging Liability Indicators Lagging Liability Indicator Metrics Summary Chapter Questions 8. Property and Income Loss Metrics Covered Perils Leading Property Loss and Crime Loss Performance Indicators Leading Property Loss and Crime Loss Performance Indicator Metrics Lagging Property Loss and Crime Loss Performance Indicators Lagging Property and Crime KPIs Metrics Summary Chapter Questions 9. Behavior-Based Safety Metrics Behavior-Based Safety Process Individual Behavior and BBS Objectives of Measuring Safety Performance Critical Behaviors Seven Factors Critical to BBS Success Behavior-based Safety Performance Objectives Behavior-based Safety Process Metrics Summary Chapter Questions 10. Safety Training Performance Metrics Formative Evaluation Summative Evaluation Quantitative and Qualitative Evaluation Objectives-oriented Evaluation Evaluating Web-based Training Improving Training Effectiveness Summary Chapter Questions 11. Fleet Safety Metrics Leading Causes of Motor Vehicle Accidents Vehicle Telematics Performance Indicators Fleet Safety Performance Leading Indicators Fleet Safety Performance Lagging Indicator Metrics Fleet Accident Lagging Indicator Metrics Summary Chapter Questions 12. Data Collection and Auditing Safety Performance Data Collection Task Analyses Auditing Constructing Audits Liking Audits to Performance Measures The Audit Process Benefits of Audits Assessing Safety Culture Systems Safety Techniques Summary Chapter Questions 13. Statistical Methods in Safety Metrics Data Formats Recoding Data Strength of the Data Formats Descriptive Statistics Measures of Central Tendency Measures of Variability The Normal Distribution Probability Practical Applications for Descriptive Statistics and Probabilities Summary Chapter Questions 14. Charting Safety Performance Measures Run Charts Control Charts Attribute Control Charts Variable Control Charts Pareto Charts Cause and Effect Analysis Six Sigma's Capability Index Summary Chapter Questions 15. Trending and Forecasting Correlations Regression Summary Chapter Questions 16. Effective Data Presentation Scatterplots Histograms Line Charts Tables Bar Charts Pie Charts Summary Chapter Questions 17. Implementing the Safety Performance Program Select a Management Framework Utilize the Continuous Improvement Process Planning Phase Doing Phase Check Phase Act Phase Summary Chapter Questions Appendix A: Solutions to Chapter Questions Appendix B: National and Consensus Standards Glossary References About the Author

• Production engineering

• Quality Assurance (QA) & Total Quality Management (TQM)

• Professional & Vocational

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