This book provides an overview of Environmental, Social, and Governance (ESGs) concepts in the hospitality and tourism industry. As EGS become more prevalent as a strategic management and development tool, there is need to understand a holistic picture of ESG practices.
The book examines ESG conceptualization, development strategies, measurements, and reporting systems and the use of ESGs in different sectors of the industry, such as hotels, restaurants, casinos, and destination management. It demonstrates how their application should extend to the community engagement and government policy-making process. With contribution from leading international thinkers with the field, chapters presents industry specific examples of best practices and guidelines as well as discussion points.
This book provides a comprehensive suggests guidelines for the students, industry operators, academia, and poly-makers to achieve sustainable development goals. It suggests practical discussion questions to improve the ESG strategies to lead to positive outcomes for every stakeholder.
Introduction, Section I: Development of ESG in Various Industries, 1. Environmental, Social, and Governance (ESG) and Corporate Social Responsibility (CSR), 2. The Shape of ESG in the Food and Beverage Industry, 3. Environmental, Social and Governance (ESG) Practices in the Hotel Industry, 4. ESG Practices in the Luxury Tourism Sector, 5. ESG issues in the MICE industry, 6. Navigating the Future: Sustainability and ESG Initiatives in the Integrated Casino Resort Industry, Section II: Employee Wellbeing, 7. ESG Management and Employee Performance and Workplace Well-Being, 8. Diversity, Equity, and Inclusion: Applications in Achieving Environmental, Social, and Governance Goals, Section III. ESG as Strategies, 9. The Next Step of ESG-Driven Digital Transformation in Hospitality Management: Conceptualization and An Integrated Framework of Corporate Digital Responsibility, 10. The strategic decision to create shared value (CSV) from the lens of the ESG - sustainable development model in the hospitality industry, Section IV: ESG in Destination Management, 11. Lessons for Destination Management from the ESG movement, 12. Practicing sustainability in hospitality and tourism businesses: A stakeholders’ approach, 13. ESG in Tourism Development: Unveiling Thailand’s Local Economic Landscapes from Geospatial Data, 14. ESG strategies in Croatian tourism – assessing the impact of tourism development
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