This collection bridges the gap between research and practical applications by showcasing the latest research developments on business English as a lingua franca and the ways in which they might better inform language teaching practice.
Featuring contributions from both established and emerging researchers in the field, this book brings together research findings on business and workplace English pedagogy with a focus on addressing issues and challenges around spoken communicative needs in the workplace. The volume explores spoken communication in the business context across a diverse range of settings and media, including oral presentations, small talk, meetings, business negotiations, and interviews. Taken together, the book offers an up-to-date synthesis of research on key topics at the intersection of spoken workplace communication and language teaching toward facilitating more engaged, empirically grounded business English as a lingua franca teaching.
This book will be of particular interest for students and scholars in business communication, workplace communication, and English for specific purposes.
Acknowledgements
Preface
List of Contributors
1. Workplace communicative competence: On the value of pragmatic and interactional skills for English-speaking professionals
Christopher Jenks
2. Communicative needs of Chinese professionals in Hong Kong and pedagogical implications
Mable Chan
3. Struggles with BELF communication: Workers’ perceptions of communicative practices at a multinational corporation in Japan
Junko Saito
4. The big technology disruptor: Changes in the way we are communicating in English at work in Asian workplaces
Jane Lockwood
5. Exploring L2 learners’ use of communicative strategies: Implications for designing communicative tasks from a (B)ELF perspective
Jim Yee Him Chan and Ivy Wing Shan Chan
6. Digital literacies for virtual meetings: Exploring new challenges experienced by university business students
Xiaoyu Xu
7. Workplace Spoken Communication in English: Its status for graduate employees in Malaysia
Glenda Crosling, Munir Shuib, Siti Norbaya Azizan and Graeme Atherton
8. Teaching oral presentations at work: Bridging the gap between textbooks and workplaces
Phoenix W. Y. Lam
9. Challenges facing Thai professionals when giving English presentations
Krich Rajprasit
10. Learning workplace language in a vocational educational setting
Jean Parkinson and Averil Coxhead
11. Genre analysis of persuasive texts: Sales correspondence, invitations and charity appeals, and pedagogical implications
Mable Chan
Index
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Weight:453.00