Medical laboratories not only assist the physicians in diagnosis and management of a disease but also play a role in community health. Apart from the analytical aspects of various investigations, the larger areas of human resource management, inventory management and the like have been gaining importance as a part of laboratory management. There is a felt need for an understanding of the managerial aspects of a clinical laboratory, especially in an institutional setting. Although this knowledge can be acquired from books on general management subject, there is a paucity of books dedicated to clinical laboratory management. Hence is a need for a simple and concise text for management in the clinical laboratory practice.
This first-of-its-kind book contains 50 chapters and is divided into ten sections. It is intended to provide an all-encompassing overview of management in a clinical laboratory and is written in a way that makes the content easy-to-comprehend, especiallyfor those who have not been trained in the core management concepts. The book begins with an introduction to Laboratory Management and makes the reader familiar with the general aspect of management. Each section that follows focuses on an important aspect of laboratory management, including but not limited to human resource management, accounting and finance, quality control, laboratory hazards and safety, and more. Clinical Laboratory Management shall be a valuable resource for clinical laboratorians, students of medical laboratory technology, laboratory managers, and hospital managers. It aims to help readers understand the managerial aspects of a clinical laboratory and serve as more efficient clinical laboratory managers.
Section I Introduction To Laboratory Management.- Role Of Medical Laboratory Technology In Health Care.- Overview Of Laboratory Management.- General Principles Of Management.- Section II Human Resource Management.- Strategic Human Resource Management.- Job Analysis And Job Evaluation.- Recruitment And Selection.- Performance Management.- Staff Scheduling.- Conflict Management and Industrial Relations.- Section III Accounting And Finance.- Financial Decision Making.- General Accounting Principles.- Section IV Organization And Operations.- Introduction To Hospital Organization And Operations.- Basics Of Laboratory Organization And Operations.- Location Decision, Facility Layout and Facility Control.- Designing a Safe Facility for Persons with Disabilities.- Equipment Management.- Inventory Management.- Selection Of Reference Laboratory Services.- Supply Chain Management.- Remote Collection Center And Sample Logistics.- Point of Care Testing.- Section V Quality Control.- Quality Control – General Aspects.- Quality Control In Hematology & Biochemistry Laboratories.- Quality Control In Histopathology.- Quality Control Pertaining To Cytology.- Quality Control In Clinical Pathology Laboratory.- Quality Control In A Microbiology Laboratory.- Quality Control In Molecular Diagnostics.- Quality Control In Blood Transfusion Services.- Benchmarking and Key Performance Indicators.- Section VI Documentation and Information Systems .- Document Control.- Statistical Methods In A Clinical Laboratory.- Role Of Information Technology.- Electronic Health Record Management.- Section VII Laboratory Hazards and Safety.- Laboratory Hazards.- Bio-Medical Waste Management.- Section VIII Legal And Ethical Aspects.- Introduction To Ethical And Legal Aspects.- Role Of Consent In Laboratory Practice.- Negligence And Malpractice.- Section IX Planning, Accreditation And Licensing.- Planning A Clinical Laboratory.- Clinical Laboratory Accreditation.- Planning A Blood Bank.- Licensing Of A Blood Bank.- Section X Other Management Activities.- Market Basket Analysis.- Brief Of Promotional Activities.- Corporate Social Responsibility.- Customer Feedback Analysis and Customer Complaint Management.- Risk Management.- Internal Audit And Continual Improvement.- Management Review Meetings.
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