The Covid 19 pandemic took the world by surprise. Even those advanced countries with a well-established healthcare infrastructure were caught out by the speed that the virus spread and took hold.
As a new virus, very little was known about its properties, how it was spread, and the short and long-term effects on health. The death toll was growing fast. The world needed answers, and fast. What was clear from the beginning was that existing healthcare structures were not adequate to manage the situation. Every country reacted in different ways.
In Pakistan, The Punjab Government deployed “Smart Lockdown” as a policy to limit the Corona epidemic in March 2020. The essential services of the Patient-Doctor physical visit posed the risk of spreading the Corona epidemic. However, in addition to the growing numbers was a real danger that people rushing to the medical facilities (Hospital and Family Doctors) to obtain advice for suspected Corona virus symptoms, could have flooded the Government hospitals and private clinics.
No matter what the crisis, in the moment of most need a solution presented itself.
This is the story of what happened.
Preface 3
Table of Contents 4
Foreword Prof Dr Jay Saunders 7
Prologue 9
Chaudhary Muhammad Sarwar 10
Mr Nafees Zakaria 12
Mr Charles Lowe 14
Epilogue 16
World Congress of Overseas Pakistanis – UK 17
Association of Pakistani Physicians & Surgeons, UK 19
Akhuwat, Pakistan 21
Jump Start Pakistan 23
Medical City Online UK 25
Allama Iqbal Medical College Alumni UK 28
Tribute to the Fallen Hero in the Fight against COVID 30
COVID-19 heroes remembered with“Wall of Heroes” in
the Punjab Governor’s House 33
About the Authors Prof (William) Angus Wallace 34
About the Authors Dr Suhail Chughtai 37
List of chapter authors 40
Acknowledgements 41
Telemedicine Helpline media coverage 43
Chapter 1 The Meeting of two Minds 46
Suhail Chughtai’s journey 47
Angus Wallace’s Journey 51
The meeting of minds – how it happened 54
Chapter 2 The University of Health Sciences,
The Lahore connection 62
First Telemedicine course at UHS 68
Chapter 3 From Ground Zero to Doctors
24/7 Telemedicine Helpline 70
Chapter 4 Telemedicine Helpline – Scope and objectives 86
Chapter 5 An Introduction to Telemedicine 92
Benefits of Telemedicine 101
Chapter 6 Power of the Software Design of Doctors 24/7 Telemedicine Helpline 108
Summary of Software design 121
International Standards of security 127
Chapter 7 Covid-19 in Pakistan
Common Symptoms 136
Clinical Classification of Disease 137
Chapter author Dr Somia Iqtadar FCPS 147
Chapter 8 International Comparisons of the Coronavirus Pandemic and the Rate of COVID-19 infection 150 Chapter author Dr Rana Jawad Asghar 170
Chapter 9 Analysis of the Impact of the Telemedicine Helpline 171
Chapter 10 The Philosophy behind our Telemedicine Success 180
Chapter 11 Interviews of Prof Dr Javed Akram &
Dr Shehla Javed 189
Chapter authors Prof Dr Javed Akram 202
Dr Shehla Javed 203
Chapter 12 The Way Forward - Telemedicine to Revolutionise Healthcare 205
Chapter author Captain(R) Muhammad
Usman Younis 209
Chapter 13 Evolution of Telemedicine in Pakistan 212
Chapter author Mr Saflain Haider 222
Chapter 14 COVID-19 and Social Determinants of
Health 224
Chapter author Mr Jonathan M Fuchs 230
Chapter 15 How our Telemedicine Services Model can
help other countries? 231
The Process of setting up a Telemedicine
Service 241
Chapter authors Miss Jumel Grace 254
Dr Amir Michael 255
Mr Graeme Allen 256
Chapter 16 Getting together and working in
Harmony for the Project 259
Chapter 17 Update on COVID-19 and Telemedicine
to January 2021 273
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