Library Services

Selection Tools
- Access to over 8 million title records
- Maintain multiple lists with the ability to annotate each order line
- Export lists into excel
- New title alerts online and via email
- Core Collections
- Central Approval Orders
- MARC records enriched with order data

- EDI messages provides a seamless transition through the ordering process
- We can support both the EDIFACT and TRADACOMS standards
- The EDI message types that we can process are:
  • Orders
  • Quotes
  • Order Acknowledgements
  • Order Fulfilment
  • Invoice
  • - EDI quotes can be generated from the website enabling you to add item information such as fund codes or loan categories so this information can be imported into your LMS
    - To begin the testing process or to find out more information please contact

    Customer Care
    - We aim to respond to email queries on the same day
    - Your orders can be accessed online
    - Most queries are resolved within 24 hrs, if they are not we will keep you up to date of the progress until the query has been resolved to your satisfaction
    - Our knowledgeable staff have been with us for many years and it's their vast experience which underpins our great customer service