Terms and Conditions
Please find below our terms and conditions, this does not affect your statutory rights. They are designed to set out clearly our responsibilities and your rights.
As a consumer you have a cooling off period of 7 working days from the date following the date upon which you receive goods from us. During that period you may cancel the contract without reason (the goods do not need to be faulty or inadequate in any way). Please see clause 11 of our terms and conditions for more information.
1. We will not use or disclose your Personal Information unless you have given your permission, except for the following purposes:
1.1 to assess, operate and improve this website and the services provided through it;
1.2 to keep you informed about us and our services and about this website. You can e-mail us at the address below if you no longer wish to receive such mail from us;
1.3 if we are required to disclose such Personal Information by any applicable law, regulation or legal process.
2. We will not sell, trade or rent your Personal Information to others unless you have given your permission.
3. Personal Information is held in accordance with our securities policy and the Which? Web Trader Code. We will not collect sensitive information without your explicit consent and we will not transfer Personal Information outside the European Economic Area without your consent.
4. In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.
6. If you have any questions or wish to have any Personal Information edited or deleted, please e-mail firstname.lastname@example.org or write to us at Privacy Matters, Tomlinsons Book Service, Unit 9 Whitelands Business Park, Essex, CM3 2AG, United Kingdom.
These are the terms on which we do business. They do not affect your statutory rights. They are designed to set out clearly our responsibilities and your rights.
1. A contract is formed between us when (and not before) we notify you by e-mail that your order has been accepted. Your order will not be accepted until we receive authorisation of your credit or debit card payment or until your cheque has been cleared.
2. The price of the ordered goods shall be as set out in the on-line order form and includes postage, packing and value added tax (if applicable). All payments must be in pounds Sterling.
3. The ordered goods will be delivered to the address entered by you on the on-line order form. Goods will normally be dispatched within quoted guidelines. However, time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we are not able to despatch any ordered goods within the quoted guidelines, we shall promptly notify you and suggest a revised despatch date and if this is not acceptable to you, we shall refund in full your payment in respect of such goods. For the avoidance of doubt other goods ordered by you will be despatched in the normal way.
4. Risk of damage to, or loss of, ordered goods shall pass to you at the time of delivery.
5. We warrant that, at the time of delivery, the ordered goods will, subject as hereinafter provided, correspond with the description on this website, will be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described on our website and those despatched to you (but so that the goods despatched will always be of a comparable or superior quality) in which case you shall be entitled to reject such goods and receive a full refund.
6. Any claim by you that any ordered goods fail to correspond with the description on this website or that they are defective or not of satisfactory quality, must be notified to us by e-mail or letter within a reasonable time from the date of delivery. If delivery is not refused, or you do not notify us accordingly, we shall have no liability for such failure or defect unless the goods were not of satisfactory quality at the time of delivery.
7. If you make a valid claim under paragraph 6, we shall replace the goods in question free of charge or, at your option, refund in full your payment in respect of such goods. Such replacement or refund is conditional upon the goods in question having been returned to us unused and undamaged within a reasonable time.
8. Except in the case of death or personal injury caused by our negligence, our liability to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these terms, for any special, indirect or consequential damage is hereby limited and excluded to the fullest extent permitted by law.
9. We have no control over the content of the goods advertised on this website and shall not be responsible for any such content, nor liable for any harm or damage caused by such content. We shall not be liable for any claim made at any time that any such content infringes the rights of any third party.
10. Except where you contract with us as a consumer (in which case Clause 11 shall apply), our returns policy for goods marked “returnable” on this website is as follows. If you are not entirely satisfied with any ordered goods, we will refund your payment for such goods subject to (a) you dispatching such goods back to us, at your cost and with proof of posting, within 7 days of delivery to you and (b) our receiving the goods back unused and in undamaged condition. Risk of damage to, or loss of, such goods shall pass to us at the time of delivery to us. Goods marked “firm sale” or “non-returnable” are not returnable to us except under paragraph 7.
11. Where you contract with us as a consumer the provisions of this Clause shall apply and prevail over any other terms set out in these terms and the restrictions and limitations contained in Clause 10 shall not apply. You shall for a period of seven working days, commencing on the day after delivery of the ordered goods, have the right to cancel the contract by sending written notice of the cancellation to us at the address, fax number or e-mail address supplied at the end of these terms. In the event that you cancel the contract you shall be responsible for paying all reasonable costs and expenses incurred in the ordered goods being returned to us and we shall reimburse any sums paid to us by you within 30 days of the notice of cancellation being given.
12. You agree not to offer ordered goods for resale either within or outside the United Kingdom and you shall indemnify us in full for all losses, damages, costs and expenses which we may suffer or incur if you breach this term.
13. Any communication between us shall be by e-mail or first class post to our current e-mail or postal address (as given on this website at the time of such communication) or the e-mail or postal address given in your order form (or any new e-mail or postal address which you may have notified to us).
14. We reserve the right to vary these terms at any time but, in respect of any ordered goods, the terms which apply shall be those which you accepted when you placed your order.
15. If any provision of these terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and the remainder of the provision in question shall, to the extent permitted by law, not be affected thereby.
16. The contract formed by our acceptance of your order shall be governed by the laws of England and we and you both submit to the non-exclusive jurisdiction of the English Courts.
It is a condition of Tomlinsons Book Service (“Company”) allowing you free access to the material on this website that you accept the terms and conditions of this notice.
The intellectual property rights in all material displayed on this website are owned by the Company and/or its content and technology providers (as the case may be). You may print or download extracts of the materials on this website for your personal use. Any other use of material on this website is strictly forbidden. You will be liable for any damage or harm arising from any infringement of intellectual property rights, whether belonging to the Company or any other third party, if that damage or harm results from your act, omission or default.
INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALL SUCH WARRANTIES ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS DISCLAIMER DOES NOT APPLY TO GOODS PURCHASED THROUGH THIS WEBSITE (TO WHICH OUR TERMS AND CONDITIONS OF BUSINESS SHALL APPLY).
Information on this website may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice.
The Company makes no representations whatsoever about any other website which you may access through this one. When you access a website which does not belong to the Company, please understand that it is independent from the Company, and that the Company has no control over the contents of that website. In addition, a link to a non-Company website does not mean that the Company endorses or accepts any responsibility for the content, or the use, of such website.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY EXCLUDES LIABILITY TO ANY PARTY FOR ANY INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE OR ON ANY OTHER HYPER-LINKED WEBSITE INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE.